Frequently Asked Questions

Delivery and Returns

How long will it take to receive my order?
For items available from stock, delivery usually takes 1-3 weeks. For made to order furniture (found in the Kingsfield Range or contact us for a bespoke quotation) deliver usually takes 4-6 weeks. Please contact us to discuss your requirements and we can advise on current delivery times.

What is the delivery charge?
We offer FREE delivery to the whole of the UK.

How long do I have to return an item?
We will accept a return of the item if you are not happy within 14 days, however we need to be made aware of any damages within 3 days. If you wish to return an item please email us in writing at


How long is my product covered?
Our products have a 1 year warranty against faulty materials and workmanship.